19+ years of enriching experience in XD Leadership and Management. Passionate about making Products, Systems, and Services simple and intuitive that people love. Demonstrated success in building, guiding, mentoring, and growing multi-disciplinary global XD teams. Believes in crafting immersive human experiences, keeping innovation and simplicity at the core, while partnering with customers to grow the business and deliver better customer experience.
Extensive experience across UCD, Creatives, Research, Project and Program Management, Pre-sales, Mining, and New Biz Service Offerings. Strategic, Tactical, and Operational Responsibilities. Managing Budget and Revenue Recognition, and a firm believer in teamwork.
When it comes to experience design, there is no one-size-fits-all, every challenge is different and nuanced. The possibilities are endless, and as designers, we are the agents of change.